Receipts · an ongoing series about AI and hospitality
What if AI changes how the guest relationship is built? Each month, I’ll add one prediction and revisit earlier bets when there’s something to report. After a year, we’ll have 12 bets and a paper trail. Predictions now. Public receipts later.
The agent gets discovery. You can own anticipation. What has to happen, what I’ll be watching and what this means for designers, investors and operators.